This is a single source posting notification; there are no solicitation documents for download. This posting is not a Request for Bid (RFB) or Request for Proposal (RFP).

The Department of Human Services (DHS), intend to enter an agreement with OPEX Corporation, for up to three years. The agreement is to provide software licensing, support, and maintenance services for the OPEX equipment that is used by DHS. Under CFR Title 45, Subtitle B, Chapter III, Part 302, the Child Support Division of DHS is required to process all incoming child support payments within two days. DHS uses OPEX mail opening and processing machines that also scan and process child support payments. The mail machines utilize optical character recognition technology and interface with the child support database of DHS to correctly match the payments that are received to active child support cases. DHS uses these machines to help ensure that it can efficiently open, sort, and correctly process all child support payments that it receives. DHS contracts with OPEX so that OPEX can provides the essential preventative maintenance for the mail processing machines and provides repairs when necessary.

OPEX Corporation is the sole authorized source for parts and maintenance of its equipment and the scanners use proprietary diagnostic software that has not been released to any third-party. For these reasons, DHS has deemed this to be a sole source purchase.

If there are any concerns regarding this single source opportunity, contact Kaleigh Stevens at Kaleigh.Stevens@state.mn.us before June 27, 2023, at 2:00 PM Central Time. Include the reference number and title of the posting in the subject line. Or you may call the HelpLine at 651.296.2600 (MN Relay Service for persons with speech or hearing disabilities: 711 or 1.800.627.3529) or fax your request to 651.297.3996, ATTN: HelpLine.