Minnesota Bids > Bid Detail

Software Maintenance and Support Renewal - JSI Telecom

Agency: State Government of Minnesota
Level of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD12007968755128099
Posted Date: Oct 25, 2023
Due Date: Nov 2, 2023
Solicitation No: 33596
Source: https://osp.admin.mn.gov/GS-au...
  • REFERENCE NUMBER: 33596
    Purchasing Agency: MNIT Services @ DPS
    Title: Software Maintenance and Support Renewal - JSI Telecom
    Response to this solicitation is due no later than: 11/2/23 at 2:00pm
    Ship to Information:
    DPS BCA
    1430 Maryland Ave E
    St Paul, MN 55106
    To receive a printed copy of the solicitation, call: Lorraine Sandbeck at 651.556.8015
    TTY: 711 or 1.800.627.3529 (MN Relay Service for persons with speech or hearing disabilities)
    Notes:

    This is a single source posting notification; there are no solicitation documents for download. Note this posting is not a Request for Bid (RFB) or Request for Proposal (RFP)

    Minnesota IT Services on behalf of Minnesota Department of Public Safety (MNIT@DPS), intend to renew for 1-year/12 months their agreement with JSI Telecom for continued, uninterrupted maintenance and support services of JSI's Voicebox Universal Content Management (VB UCM) software.

    The Voicebox Universal Content Management software is propriety as has been designed, engineered and solely manufactured by JSI Telecom. The software designed for telephone monitoring equipment, is used by the BCA as it pertains to the State’s Telephone and Data Intercept System. Because the State believes the maintenance and support services are solely provided by JSI Telecom and not available through third party reseller, this has been deemed a single source renewal and is a proprietary renewal as JSI is the only Authorized provider to provide this service. .

    For questions regarding this single source renewal, please contact Lorraine Sandbeck via email at; lorraine.sandbeck@state.mn.us prior to November 2, 2023 by 2:00 PM CST. Please include the posting reference number and title of the posting in the subject line


    Date This Solicitation Was Posted: 10/25/23 at 9:06am


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